FS Product Support Manager Customer Service & Call Center - Longmont, CO at Geebo

FS Product Support Manager

Position
Summary:
This pivotal role is integral to supporting, training, and resolving issues related to diverse construction technology solutions, including grade control systems, drones, and other innovative tools. By delivering exceptional support and solutions, the incumbent significantly contributes to the success of 4Rivers Equipment, fostering customer retention and driving new business growth. 4Rivers is currently seeking qualified candidates for a full time position in our Foursight Solutions location in Longmont, CO.
Benefits:
Comprehensive Medical/Dental/Vision Coverage with Low Deductibles 401(k) and Roth IRA Options with Matching Contributions and Profit Share Group Life/AD&D Insurance Tuition Reimbursement Program Generous Paid Time Off and Volunteer Time Off Investment in Personal and Professional Development Employee Discounts and Access to ADP LifeMart Discounts Tailored Career Progression Opportunities Company
Summary:
Joining 4Rivers Equipment means becoming a valued member of an award-winning John Deere team. With locations spanning from Fort Collins, CO to El Paso, TX, we offer a dynamic work environment focused on personal and professional growth. Our mission is to enrich the lives of our customers, partners, and employees by being Your Working Partner.Key
Responsibilities:
Inventory Management:
Monitor parts inventory levels using best practices to ensure optimal stock levels across all locations. Coordinate with branches to fulfill inventory needs and generate stocking orders as necessary, facilitating inter-location transfers. Ensure timely and accurate invoicing by maintaining close communication with sales and field teams. Act as a Subject Matter Expert for the Foursight team regarding billing and ordering systems. Supervision and Store Maintenance:
Supervise retail area, ensuring proper stocking and organization. Coordinate all support services at the store to maintain cleanliness, functionality, and serviceability. Oversee warehouse organization and yard maintenance, ensuring equipment is stored and displayed effectively. Manage store personnel, providing leadership and setting a positive example. Conduct product training to effectively demonstrate over-the-counter products to customers. Working Conditions:
Regularly transition between seated and standing positions. Ability to lift and/or move objects weighing up to 75 lbs, including up and down stairs. Adaptability to work with distractions and rapid changes. Proficiency in operating a motorized lift. Exposure to mist, fumes, and non-continuous noises of varying intensities, as well as heavy dust from job site conditions. Requirements:
Experience in parts inventory management and dispatching or assigning work to field teams in product support functions. Proficiency in Microsoft Office, particularly Excel and Word. Ability to quickly learn new information systems. Valid driver's license without restrictions for operating company vehicles. 4Rivers Equipment is an equal opportunity employer committed to providing reasonable accommodation for candidates with disabilities. Regular and punctual attendance is essential to maintain team morale and productivity.For detailed benefits, job description, and Equal Employment Opportunity (EEO) information, please refer to attachments. The pay rate is competitive and based on knowledge, ability, experience, and location.Ready to embark on your journey with 4Rivers Equipment? Start your adventure here! Apply now and let's craft the next chapter of your career together.Req# 1636 Recommended Skills Adaptability Billing Construction Engineering Control Systems Curiosity Expediting Apply to this job. Think you're the perfect candidate? Apply on company site $(document).ready( function() $(#ads-desktop-placeholder).html(
n
n
n Estimated Salary: $20 to $28 per hour based on qualifications.

Don't Be a Victim of Fraud

  • Electronic Scams
  • Home-based jobs
  • Fake Rentals
  • Bad Buyers
  • Non-Existent Merchandise
  • Secondhand Items
  • More...

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.