PROJECT COORDINATOR
SUMMARY The Project Coordinator supports our commercial business and is a multifaceted position with the overall broad objective of providing assistance and support to Metal Sales internal and external customers resulting in complete customer satisfaction and increased sales by coordinating all requests for information, promotional material, or products with a focus on accuracy and timeliness.
This is a permanent full-time position with a comprehensive benefits package.
Starting pay ranges from $18.
00 to $22.
00, depending on experience.
ESSENTIAL DUTIES AND
Responsibilities:
Customer service Customer conflict resolution Issue quotes Order entry Update CRM accounts and projects Ensure accuracy of requests Estimate support Estimate scheduling Construction document reviews/identification and prep RFI support Management and creation of project bid folders CRM support Tracking and fulfillment of Tech Service Sales support Submittal package support Substitution requests Sample Request from TSM, BDM & PM Management of bidder lists PM Support RFI support Project Closeout Documentation Support Credit and WTW Support Documentation Follow Up SUPERVISORY
Responsibilities:
NoneMINIMUM REQUIREMENTS:
High school diploma or GED required Customer service or inside sales experience required Ability to handle a high volume of customer calls and multi-line phone experience is required Excellent communication skills and problem solving abilities Knowledge of computer use and applications Experience with Microsoft Outlook, Excel, and Word required Knowledge of AS400 operating system a plus Construction and/or manufacturing knowledge strongly desired Knowledge of Metal Roofing or Roofing in general is preferred Must be detail oriented and able multi-task in a fast-paced environment Desire to work within a highly diversified cross-functional team Ability to learn products and master processing procedures PHYSICAL DEMANDS:
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; stoop, kneel, crouch, or crawl; talk or hear; use hands to write, answer phones, and use business machines (computer, fax machine, copier, etc.
).
The employee must occasionally lift and/or move up to 25 pounds.
The noise level in the office work environment is minimal.
Employee will be entering shop environment occasionally and must follow all standard safety procedures for the area.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
While performing the duties of this job, the employee is exposed to computer screens using keyboard functions and other hand usage.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The duties listed above are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Recommended Skills Attention To Detail Communication Conflict Resolution Construction Curiosity Customer Relationship Management Estimated Salary: $20 to $28 per hour based on qualifications.
This is a permanent full-time position with a comprehensive benefits package.
Starting pay ranges from $18.
00 to $22.
00, depending on experience.
ESSENTIAL DUTIES AND
Responsibilities:
Customer service Customer conflict resolution Issue quotes Order entry Update CRM accounts and projects Ensure accuracy of requests Estimate support Estimate scheduling Construction document reviews/identification and prep RFI support Management and creation of project bid folders CRM support Tracking and fulfillment of Tech Service Sales support Submittal package support Substitution requests Sample Request from TSM, BDM & PM Management of bidder lists PM Support RFI support Project Closeout Documentation Support Credit and WTW Support Documentation Follow Up SUPERVISORY
Responsibilities:
NoneMINIMUM REQUIREMENTS:
High school diploma or GED required Customer service or inside sales experience required Ability to handle a high volume of customer calls and multi-line phone experience is required Excellent communication skills and problem solving abilities Knowledge of computer use and applications Experience with Microsoft Outlook, Excel, and Word required Knowledge of AS400 operating system a plus Construction and/or manufacturing knowledge strongly desired Knowledge of Metal Roofing or Roofing in general is preferred Must be detail oriented and able multi-task in a fast-paced environment Desire to work within a highly diversified cross-functional team Ability to learn products and master processing procedures PHYSICAL DEMANDS:
The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; stoop, kneel, crouch, or crawl; talk or hear; use hands to write, answer phones, and use business machines (computer, fax machine, copier, etc.
).
The employee must occasionally lift and/or move up to 25 pounds.
The noise level in the office work environment is minimal.
Employee will be entering shop environment occasionally and must follow all standard safety procedures for the area.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.
Reasonable accommodations may be made to enable individuals to perform the essential functions.
While performing the duties of this job, the employee is exposed to computer screens using keyboard functions and other hand usage.
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
The duties listed above are intended only as illustrations of the various types of work that may be performed.
The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
Recommended Skills Attention To Detail Communication Conflict Resolution Construction Curiosity Customer Relationship Management Estimated Salary: $20 to $28 per hour based on qualifications.
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